Our Policies

Read our policies carefully before booking your next event

Delivery Times

Delivery times of Bounce Houses, inflatable combos, water slides might vary from 2 hours - 30 mins before scheduled event. You will receive a text message with details the day before the event.
Free delivery when your event location is within 20 miles of Germantown, Maryland 20876

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Cancellation Policy

A 20% NON-REFUNDABLE deposit is required to confirm all reservations. All CANCELLATIONS are given credit (raincheck) with our company for up to one year following the original event date. When you are ready to reschedule within one year of your original date please call our office.
CANCELLATIONS at Day of event or at delivery receive no REFUND OR RAINCHECK


Weather Policy

We do our best to accommodate all customers in times of unforeseen weather and/or emergency conditions. For this reason, we stay tuned to the local weather conditions in and approaching our area. We ask that all customers do their part and stay informed to any weather conditions approaching their area. Safety being our #1 concern, we reserve the right to cancel any rental due to rain, high winds, or other weather issues and the amount of the deposit will be refunded. If the weather is questionable on the date of the event and you choose to have the unit delivered, the remainder of the balance is due and there would be NO REFUND, regardless of total time used.

Click here to Check your local Weather
Park Setup
We love setting up in parks but most parks do not have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost.
You must obtain a Park Permit in order have a bounce house set up in a public park. follow the link below to find out the requirements to obtain a permit.
Park Permit FQA

Service Area

We offer free delivery within 20 miles of Germantown MD 20876 If the event is more than 20 miles away from zip code 20876 a delivery fee of $3 per mile will be charged

Safety Rules for Inflatables

The safety of the children using our inflatable truly depends on the presence of adult supervision AT ALL TIMES!!
-Max of 8 children between the ages 2 to 8.
-Max of 6 children 8 to 12 years old.
-Max of 3 teens or 2 adults at any given time.
-NO pulling, hanging or climbing walls of the unit.
-NO food, drinks or animals in the unit.
-NO sharp objects (jewelry, glasses, etc).
-NO flips or horse playing in or around the unit.
-Keeping the ages and sizes of groups well-matched will help minimize the chances of someone getting hurt.
-Max of 1 person on slide at any given time.
-No sliding down when there is someone in the way of sliding.

Dunk Tank Safety Rules

-Easy Dunker must always have an adult operator on duty when in use.
*When tank is going to be unattended, always drain water. *NEVER LEAVE A DUNK TANK FILLED WITH WATER UN ATTENDED!
*Never place the dunk tank on a platform or stage. (NOTE: *When filled the dunk tank weighs over 4,500 pounds.)
*Keep Easy Dunker away from electricity.
*Keep water level filled to at least from the top of the tank.
*Only one person at a time should be allowed on the seat or in the tank.
*Anyone with medical conditions which may place limitations on their physical exertion (such as, but not limited to: heart condition, pregnancy, back injury, etc.) should stay off of the dunk tank.
*keep from slipping, the dunkee must always wear rubber sole shoes.
*Before (and each time) the dunkee climbs onto the seat, they must first make sure the seat is securely locked in place and that the safety latch is engaged.
*The dunkee should use the handles to assist in climbing out of the tank and for getting back up onto the seat after being dunked. However, the dunkee must not hold onto the handles while being dunked.
*The dunkee must move toward the front of the tank when coming up out of the water to avoid hitting their head on the seat.
*Never use hard balls.
*Never stand or kneel on seat.
*When being dunked, the dunkee must keep hands on knees and sit forward on the seat.
*Do not allow anyone to hit target with hands.
*Do not operate Easy Dunker during a storm.


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